Shamshad Walker

April 2026 Newsletter

We hope you have had a positive start to the year. It’s encouraging to see spring arrive, and we are optimistic about brighter days ahead. As this edition of our newsletter reflects, the team has maintained strong momentum across the first quarter. Continued engagement with sector events has enabled our colleagues to strengthen professional relationships, […]

Strengthening safeguarding practice across AKA Case Management

At AKA Case Management, safeguarding is not a standalone obligation; it’s a fundamental part of how we deliver safe, effective and accountable support to the individuals and families we work with. In March, our entire team undertook Level 3 safeguarding training for adults and children. To ensure the training was accessible to all, we delivered […]

A New Chapter Together: AKA Case Management & Social Return Case Management

We are pleased to share that AKA Case Management and Social Return Case Management are formally coming together as sister companies. Although legally structured as an acquisition by AKA, what’s really happening is the joining of two organisations that have been working alongside each other for many years, sharing values, a commitment to people‑centred practice, […]

Merry Christmas from all the team at AKA 🎄🎄

It has been an interesting and fast-moving year, and once again the months have passed at pace. Our team and our clients have continued to drive meaningful progress, reflected across this newsletter and our recent blog articles. As highlighted previously, our case managers have been working through the IRCM registration process, reinforcing our commitment to […]

Celebrating our clients

As we reflect on the past year, we are reminded that the work we do is only possible because of the extraordinary people we support. Their resilience, creativity and commitment to progress continue to set the benchmark for what meaningful rehabilitation can look like. This year has been full of milestones, personal victories and moments […]

Personal development at AKA Case Management

At AKA, we encourage our case managers to get involved with various events. Not only does this provide development opportunities to strengthen their expertise, but it also provides valuable networking opportunities that deepen their contribution to the wider rehabilitation community. Throughout the year, we have attended many different events, and below are some of the […]

Book Review: Your Life in My Hands: A Junior Doctor’s Story

Author: Rachel ClarkePublisher: Metro BooksYear of Publication: 2020Number of Pages: 296Price: £8.99 Introduction Although this book centres on the experiences of a junior doctor, its themes will resonate with professionals working in brain injury and complex case management. Rachel Clarke’s transition from journalism to medicine may particularly strike a chord with case managers who have changed career paths after discovering […]

September Newsletter

We hope you enjoyed the summer and had a chance to make the most of the good weather. Now the nights are drawing in and starting to feel very autumnal. 🎃🍂🍂 This edition places a strong emphasis on IRCM registration. The Institute of Registered Case Managers is establishing Standards of Proficiency that safeguard people who […]

World Mental Health Day – Supporting Mental Health at Work

10 October is World Mental Health Day, a global initiative dedicated to raising awareness of mental health issues and mobilising support for mental wellbeing. This year’s theme, “Mental Health at Work”, highlights the vital connection between our working environments and our mental health. At AKA Case Management, we believe that mental health is everyone’s business. We […]

Why IRCM Registration Matters: Catherine Watkins

For Catherine Watkins, a case manager with a background in music therapy, the journey into case management has been marked by a strong commitment to professional development and validation. Catherine recently shared her thoughts on the importance of registering with the Institute of Registered Case Managers (IRCM), offering a candid perspective on why this step matters, […]

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